Case collaboration

Crypto investigations, worked together, live.

Most investigation software was designed for one analyst at one desk, then had “sharing” added later. Cases are not worked that way. Glacier21 puts your whole team on the same trace board, with each other's cursors, edits and comments in view, the way designers share one file.

How seats work

The real thing

Not a mock-up. A recording.

Anyone can draw a diagram of collaboration. This is two accounts on the same case in Glacier21: one opens the inspector on the seed wallet while the other's cursor works along the money trail, labeled with their name.

There is no refresh and no “someone else is editing” lock. If they move a wallet card, you see it move.

glacier21 · investigations
Recorded on a live case tracing the Ronin Bridge exploit. A teammate's cursor moves across the board in real time.

What you see together

Everything a shared case needs, nothing it does not.

Collaboration features are only useful if people actually use them. Each of these fixes a specific way shared cases go wrong.

CURSORS

See where everyone is pointing

Each teammate's cursor and name move across the trace board in real time, along with what they have selected and what they are dragging.
PRESENCE

Know who is on the case right now

“Here now” shows who has the case open and which view they are on. No more “are you looking at this too?” messages.
FOLLOW

Follow a teammate's view

Click someone's avatar and your board tracks theirs as they pan and zoom. Press Escape to go back to your own view.
SPOTLIGHT

Present without screen sharing

Click “Spotlight me” and everyone on the case follows your view. Useful for briefings, handovers and walking a supervisor through a trace.
DISCUSSION

Comments with @mentions

Talk about the case in the case. Mention a teammate and it lands in their Mentions feed on the home page.
NICKNAMES

Your names for wallets, kept in the case

Call a wallet “Suspect's cold wallet” on the board. Nicknames are visible only inside that case and stay out of shared links unless you include them.

The case board

One place for what you know, and how you know it.

The board collects the case: pinned addresses and transactions, written findings, and every auto-trace run on the case. Each pin is a SHA-256 snapshot of what was on screen, with who pinned it and when, so the record survives even after the data changes.

  • Addresses, transactions and findings in columns
  • Saved auto-traces with one-click reports
  • Status, priority and an activity feed per case
glacier21 · investigations
Glacier21 case board with pinned addresses, a written finding and two saved auto-traces
A case board with two pinned wallets, a finding and two saved auto-traces.

The trace board

The graph is the meeting.

Add a wallet from the profile, the auto-trace report or the board, and it appears on the shared trace for everyone. Teammates appear in “Here now” at the top of the board, and their cursors show up as they work.

  • Live cursors with names
  • Follow a teammate or spotlight yourself
  • Export to PNG or SVG
glacier21 · investigations
Glacier21 case trace board with 36 wallets and a teammate's labeled cursor
A case trace with 36 wallets and 65 links. The tag is a teammate's live cursor.

People outside your team

The prosecutor should not need a purchase order to read your evidence.

The people who most need to see a case are often the ones least able to buy software. So reading a case is free.

Viewers, free and unlimited

Supervisors and analysts who only need to read and comment get a viewer role at no charge. They never take a seat.

Case guests for outside counsel

Invite a prosecutor, attorney or client to a single case as a guest who can comment, or read only. They see that case and nothing else.

Read-only share links

Send a trace to someone without an account. The link opens a watermarked, read-only view, and you can revoke it at any time.

Optional by design

Collaboration you can ignore.

Some of the best investigators work alone, and some matters cannot be shared. Every collaborative feature is opt-in.

  • Work in a private scratchpad without opening a case
  • Restrict a case so only its members can open it
  • Give each person a case role: lead, contributor or viewer
  • Keep nicknames and notes out of shared links
  • Revoke a share link at any time

FAQ

Questions about working cases together.

Can several investigators work on the same crypto trace at once?

Yes. Everyone on a case shares one trace board. You see each other's cursors, selections and edits in real time, and the board saves as you go.

Do I have to use cases or collaboration?

No. Cases are optional. A solo investigator can search, trace and pin to a private scratchpad without ever opening a case or inviting anyone.

Do prosecutors or clients need a paid seat to see a case?

No. Viewers are free and unlimited, and case guests (who can comment, or read only) do not take a seat. They see only the cases you invite them to.

Can I keep a sensitive case away from the rest of my organization?

Yes. Restrict a case to its members and only the people you add can open it, even if they are investigators in the same organization.

Can I share a trace with someone outside Glacier21?

Yes. Create a share link from the trace. It opens a read-only, watermarked view, leaves your nicknames and notes out unless you include them, and can be revoked at once. You can also export the board as PNG or SVG.

How do I prove who changed what?

Every case has an activity feed, and organization activity is written to a tamper-evident, hash-chained audit log that admins can verify with one click. Pins are saved as SHA-256 snapshots with who pinned them and when.

See it with your own team.

We will show you two investigators tracing the same wallet together, live, so you can judge whether it changes how your team works.

Keep reading

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